Fun Kids, our website, our apps and our radio stations are operated by a company – Children’s Radio UK Ltd, and we work hard to make sure that any information your give us by using it is kept safe, private and secure.
Our station, website and app is for families and we know that both parents and you children use it. We like to hear from you, so our forms can ask for your email address or phone number so we can get back in touch. We delete this information every few months.
On our website we do use ‘cookies’ these are little files that are left on your computer that help us keep track of how you use our website, and what pages you visit. We use this information to help us know what to write about. Sometimes other companies help us do that including Google’s Google Analytics.
There are data-protection laws that make sure we do everything right, this is called the General Data Protection Regulation 2016 and the Data Protection Act 2018, and we are registered with the Information Commissioner.
If you or your parents have any questions they get in touch with us by writing to the Station Manager, Fun Kids, Greenworks, Dog and Duck Yard, London, WC1R 4BH
We’re keen that your parents know how we run Fun Kids and the website, so do ask them to read below before you use it.
Parents, Guardians and Other Adults
1. About Us
This website (www.funkidslive.com and our associated mobile applications) is owned and operated by Children’s Radio UK Ltd (a limited company registered in England with company number 03909864 with its registered office at 11 Furber Street, London, England, W6 0HE).
Fun Kids is committed to protecting your privacy and maintaining the security of any personal information received from you. We work to adhere to the requirements of the data protection legislation in the UK, including the General Data Protection Regulation 2016 and the Data Protection Act 2018 and we are registered with the Information Commissioner.Data Protection Officer
If you have any questions about the data we collect you can contact the Station Manager at Fun Kids, Greenworks, Dog and Duck Yard, London, WC2H 7LA or by using the contact form on this website.
2. Information we collect about You and How we use it
We do not require your or your child’s personal information to use the Site.
We do not collect sensitive information (also known as special categories of information) about anyone using the site except when you specifically knowingly provide it and have consented to this.
Our contact and competition forms generate an email to us and gives you/your child the option to give your/their email address. This means we will collect the email address and name associated with the chosen email address, which we commit to delete within three months.
We will also collect any personal information volunteered to us when we are contacted, this will also be deleted within three months.
We do collect some information from cookies and similar software which allows us to understand how you arrive on our websites and use and navigate round it. This information is used to help us improve the site. We also store some usage information in Google’s Google Analytics and Microsoft’s Microsoft Clarity.
5. What we do with your Information
We will use your personal information for several purposes including:
- To provide personalised communications
We may use your or your child’s personal information to respond to a query by email. We tend to delete any content submitted which does not comply with our moderation process (for example, content which includes personal information).
We will delete your or your child’s email address and other personal information from our records within three months of their query or submission.
We will retain an adult’s personal data for the purposes that personal information was provided to us and delete those records within three months as well. This can include, but is not limited to, discussing comments on-air or managing the distribution of prizes for competitions.
IP addresses and device identifiers are processed by Google Analytics, Microsoft Clarity and Omny to enable us to anonymously identify the location of users and establish the number of visits from different countries. More information about the process can be found on Google Analytics’ website, Microsoft Clarity website and Omny’s website.
- For analysis and research to improve our services:
We may use, share and disclose information in aggregate (so no individuals are identified) for marketing and development our business.
6. What if I don’t provide some or all of the information requested?
Most of the Fun Kids website will still work, but we will be unable to receive comments or competition entries from you.
7. What grounds (legal basis) are we processing the data under?
There are a number of grounds we process your data under. These are;
- Legal – should we be legally required to contact you concerning a product or service that we provide.
- Legitimate interest – this means the processing is in Fun Kids’ interest. It allows us to improve the services we provide by better understanding how our online products are used and which are popular with which groups of individuals
- Consent – where you have given us consent to process your data, for example – for competitions.
8. Will You be contacted for Marketing Purposes?
If you provide your consent, we may use your personal information to update you about new services by post, email and mobile text message. Consent notifications will be clearly displayed at the point of collection of personal information.
We may personalise the message content based on information you provide us with, and your use of Fun Kids products.
Children will not be contacted for marketing purposes unless we have obtained the correct level of parent consent to do so.
We may display advertisements served by Google Ad Manager, SuperAwesome and Venatus Media (or their suppliers).
You can contact SuperAwesome directly at [email protected], on 0203 668 6677, or by post: Privacy, SuperAwesome Trading Ltd, 40 Long Acre, London WC2E 9LG.
You can contact Venatus Media Limited directly at 104d St John St, Clerkenwell, EC1M 4EH or send an email to [email protected]
Google Ad Manager (GAM) is also used to serve ads (display and video) on the Fun Kids website. The ad serving follows the recommendations of the supplier to protect children and as far as possible endeavour to follow the US COPPA and EU GDPR guidelines on protecting children’s privacy whilst they are browsing the Fun Kids website.
In order to run our online competitions, we ask parents and guardians to enter on behalf of any children. If the entrant has been selected as a winner, we will contact these parents.
In the event of an online competition all email addresses will be deleted within three months of each contest closing.
11. Sharing your Information with Third Parties
We may from time to time provide your or your child’s personal information to third parties for the purposes providing our services. The third-party providers who help us provide our services include service providers who assist us with hosting the Site or our marketing campaigns. They do not decide what is done with your data and only process it on our behalf. These third parties may be located outside the European Economic Area (EEA); however, we only use providers that provide adequate protection for your information.
When transferring any personal information outside of the EEA we only do so under one of the legally recognised transfer mechanisms for ensuring the data is safeguarded. These are:
- The country in question has been deemed safe for data transfer by the European Commission. Also known as an adequacy finding
- The contract for data processing contains the standard contractual clauses laid down by the European Commission to safeguard the transfer of personal data
- Binding corporate rules – this is where a large company’s own internal processes for international data transfer have been signed-off and agreed by the European Commission as safeguarding the data
- If the data is going to the USA it can be safely transferred to a company that is certified under the EU-US Privacy Shield
- Appropriate certification schemes.
- We work with the following third-party providers to support the operation of the Site and provide a better experience. These third-party providers do not share children’s personal information with any other providers.
For more information please refer to these third-party providers’ privacy polices as listed below.
Third-party Provider Privacy Policies
We will not provide your data to other third parties for marketing purposes unless you are an adult and have specifically consented to this when you first provided your data to us. You are entitled to withhold this consent and opt out from receiving such third-party communications at any time by not giving your consent on the form (paper or web) that collects your details. You can also update these options by contacting us via our contact us page or by post to Station Manager at Fun Kids, Greenworks, Dog and Duck Yard, London, WC2H 7LA
12. How long we hold your Data for
We retain anonymised information, gathered for analytical purposes, indefinitely.
Data collected by us through the contact forms is deleted within three months of submission. Competition entries are kept whilst the competition remains open and up to three months afterwards
Your rights regarding your Personal InformationUnder the Data Protection law, you have a number of rights with respect to your personal information which are:
13. Correcting your Information
You are entitled to have your personal information updated to ensure it is up-to-date and accurate.
- Withdrawing Consent
You have the right to withdraw your consent to any processing that is currently being done under your consent, e.g. marketing.
- Obtaining a copy of your Information
You are entitled to receive a copy of the personal information we hold about you.
- Deleting your information
You can request that we delete personal information in certain circumstances. These will be specific to each case.
- Data Portability
You are entitled to have us transfer to another controller the personal information that you have provided us with.
- Restricting Processing
You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we are no longer required to hold your data but you have requested its retention by us to aid you in a legal matter.
- Right to object to processing
You are entitled to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc.
You can action any of these rights by contacting Fun Kids via our contact us page or by post to the Station Manager at Fun Kids, Greenworks, Dog and Duck Yard, London, WC2H 7LA
14. Sale of the Business
15. Right of complaint to the Regulator for Data Protection
The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via:
The ICO’s website – follow the links or have an online “live chat”
Call the ICO helpline on 0303 123 1113
Email [email protected]
Postal address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
16. Links to Third Party Websites
17. Updates to this Policy
We may update this Policy at any time without notice. We will tell you that we have updated the policy by posting an announcement on the website. By continuing to use the website after we have posted a notice informing you of an update, you accept the changes to this Policy.
18. Contacting Us
If you have any questions about privacy, or wish to update your details or action any of your other data rights at any time, please contact us via our contact us page, or by post to: the Station Manager at Fun Kids, Greenworks, Dog and Duck Yard, London, WC2H 7LA